DarkAngelYuna said:
Pain? You log onto the site, go to my orders and hit cancel.
Yeah but if you cancel it stays in the system...
I will explain.
I had an order in a bit ago, had a code for free low end shipping.
They had a thing starting a couple of days ago where they have free over night, so I canceled the one (you can not just update code) and tried to put in a new order with the new promo code and it said no.
(BB is limited to one per customer for some reason).
So I called and the girl said that it stays in there, and she could do the order over the phone but they cannot use promo codes over the phone so I will have to pay shipping.
I asked if they could just clear the one out so that I could resubmit and she checked with someone else and then said no.
She also said that I would not get the artbook because they were over ordered and she said that my old order would have been the same and that alot of people would not be getting them. (She said if it shows "backordered" on your order status for the book they will not get them)
So...I ordered at Amazon for $2 less, free two day shipping and also saved $5 on tax.